The Alamo Travel Group provides VIP travel services designed to give executive and high-profile clients the fast, thorough service they require. The VIP Desk is staffed by senior level agents who are specially trained in providing rapid resolutions. The dedicated VIP Desk staff is required to have at least five years of travel industry experience, and a proven track record of dependability and timeliness. This team is skilled in providing personalized, consistent customer service and has the flexibility to respond to the special needs of VIP travelers.
VIP Desk clients, who call their individualized toll-free Personal Touch number, will reach a VIP Desk agent directly.
VIP Travel Services include:
- Expedited priority response
- Dedicated VIP Desk Agents
- Individualized personal touch phone numbers
- Up-to-the-minute emergency information on flight delays, flight cancellations or airport conditions.
- Restaurant Reservations
- Event tickets